Case studies

What we did, and what actually changed.

Every engagement below is published with the numbers the client held us to — including the ones that took longer than planned.

  • InsuranceNorth Meridian Insurance

    Cutting claims cycle time by 41% at a regional insurer

    A 90-year-old claims operation replaced its mainframe workflow without a single day of processing downtime.

    Cycle time reduction
    41%
    Straight-through processing
    4% → 31%
    Annual run cost removed
    $2.4m
    Delivered ahead of deadline
    4 months
    Read the full case study
  • ManufacturingHarrow Industrial Group

    Recovering 6.2 points of gross margin across 14 plants

    Process mining across four ERPs found $31m of recoverable margin that plant-level reporting had been netting out.

    Gross margin recovered
    6.2 pts
    Annualised value
    $31m
    Changeover time reduction
    34%
    Off-contract spend
    22% → 6%
    Read the full case study
  • HealthcareCascade Health Partners

    Automating prior authorisation for a 22-hospital health system

    A document AI pipeline cut prior-authorisation turnaround from 4.5 days to under 6 hours, with clinician review preserved.

    Turnaround time
    4.5d → 5.8h
    Documentation denials
    19% → 4%
    Reviewer throughput
    3.1×
    Function attrition
    31% → 9%
    Read the full case study
  • Financial ServicesTessera Payments

    Entering three ASEAN markets in 11 months

    A licensing-first entry sequence that got a European payments firm live in Singapore, Malaysia and Vietnam.

    Markets live
    3
    Time to first market
    5 months
    Under revised budget
    23%
    Subsequent reuse
    2 markets
    Read the full case study

Your situation is probably in here somewhere.

If one of these looks close to your problem, the partner who ran it will take the call.

Or call +971 58 6044 510