InsuranceNorth Meridian Insurance
Cutting claims cycle time by 41% at a regional insurer
A 90-year-old claims operation replaced its mainframe workflow without a single day of processing downtime.
- Cycle time reduction
- 41%
- Straight-through processing
- 4% → 31%
- Annual run cost removed
- $2.4m
- Delivered ahead of deadline
- 4 months